Privacy Policy – Venduxa

Effective Date: 01 July 2026

At Venduxa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

By using our website, you acknowledge and agree to the practices outlined in this policy.

1. Information We Collect

When you visit our website, create an order, or interact with our services, we may collect certain information to provide and improve our services.

Personal Information

This may include:
Full name
Phone number
Email address (where provided)
Shipping address
Order details

Technical Information

We may also collect certain technical information, including:
IP address
Browser type
Device information
Pages visited
Website interaction data

2. How We Use Your Information

We use the information we collect for the following purposes:

Processing and fulfilling your orders
Sending order confirmations and important updates
Providing customer support and assistance
Improving our website, products, and services
Detecting and preventing fraud or misuse
Managing advertising and marketing activities

3. Use of Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience, analyse website traffic, and support our marketing activities.

Cloudflare Turnstile

We use Cloudflare Turnstile to help protect our forms and checkout process from spam, automated activity, and misuse.

Turnstile may collect technical information, such as your IP address and browser details, to help verify that requests are made by genuine users.

TikTok Pixel

We may use TikTok Pixel to measure advertising performance and improve our marketing campaigns.

This technology may collect information such as:

Pages visited
Products viewed
Actions taken on our website

This information helps us understand user behaviour and deliver more relevant advertising on TikTok.

You can manage or disable cookies through your browser settings at any time.

Where required by applicable law, we will request your consent before placing non-essential cookies or similar tracking technologies on your device.

4. Data Sharing

We do not sell, rent, or trade your personal information.

We may share your information with trusted third parties where necessary to provide our services, including:

Delivery partners and logistics providers to fulfil and deliver your orders
Service providers, such as payment processors and website security providers
Advertising and analytics platforms to help improve our marketing activities

Any sharing of information is limited to what is necessary for legitimate business purposes and to provide a reliable service to our customers.

5. Data Security

We take appropriate security measures to help protect your personal information from unauthorised access, misuse, alteration, or disclosure.

While we work to protect your information, no method of transmitting or storing data online can be guaranteed to be completely secure.

6. Data Retention

We retain your personal information only for as long as necessary to:

Fulfil orders and provide our services
Handle customer enquiries and resolve disputes
Meet legal and regulatory requirements

Once information is no longer required, we will securely delete or dispose of it where appropriate.

7. Your Rights

Depending on applicable data protection laws, you may have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete personal information
Request deletion of your personal information, where applicable
Request restriction of how we process your information
Object to certain types of processing
Request a copy of your personal information in a portable format
Withdraw your consent where we rely on consent as the legal basis for processing

If you would like to exercise any of these rights, please contact us through our Contact page.

8. Policy Updates

Venduxa may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be published on this page along with the revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through our Contact Us page or email us at:

Email: [email protected]